Privacy Policy Statement and Acceptable Use Anti-Spam Policy
Privacy Policy Statement
This is the web site of Mainguard Technologies cc
Our postal address is:
PO Box 20611
Durban North
Durban
4016
KwaZulu Natal
South Africa
Our physical address is:
Master Builders Association building
40 Essex Terrace
Westville
KwaZulu Natal, South Africa
We can be reached via e-mail at info@mainguard.co.za or you can reach us by telephone at +27 (0)31 563 4071 or +27 (0)31 267 1501
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address We collect the e-mail addresses of those who communicate with us via e-mail, no information on consumers who browse our Web page. The information we collect is not shared with other organizations for commercial purposes With respect to cookies: We do not set any cookies. If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address From time to time, we make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above.
From time to time, we make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above If you supply us with your postal address on-line, you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding requests they have placed on-line
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we shall contact you before we use your data for these new purposes, to notify you of the policy change and to provide you with the ability to opt out of these new uses
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them.
Consumers can access this information by e-mailing us at the above address. Upon request we offer visitors the ability to have factual inaccuracies corrected in information that we maintain about them With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site If you feel that this site is not following its stated informationpolicy, you may contact us at the above addresses or phone number
Acceptable Use Anti-Spam Policy
(Last updated January 2007)
M ainguard Technologies is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy.Mainguard Technologies will occasionally update this Anti-Spam Policy.When it does, Mainguard Technologies will also revise the "last update" date at the top of this Anti-Spam Policy.For changes to this policy, Mainguard Technologies will notify you (the customer) by placing a notice on its web site home page
1. What is Spam?
Spam is commercial email or unsolicited bulk email, including "junk mail", which has not been requested by the recipient.It is intrusive and often irrelevant or offensive and it wastes valuable resources.Spam messages are the opposite of permission-based email which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship.Inappropriate newsgroup activities consisting of excessive posting of the same materials to several newsgroups are also deemed to be spam
2. Preventing Spam
Customers of Mainguard Technologies have agreed in their contract to comply with this Anti-Spam Policy.Specifically, each customer agrees not to use the Mainguard Technologies services to send unsolicited email or bulk email, whether or not for commercial purposes.Mainguard Technologies reserves the right to determine in its sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities
3. How MAINGUARD TECHNOLOGIES Helps to Avoid Spamming
Mainguard Technologies operates on a strict permission-based philosophy.This anti-spam philosophy is implemented through the following:
(a)Communication and Agreement - Mainguard Technologies indicates for what purpose site visitors' addresses are collected and that Mainguard Technologies will follow the Mainguard Technologies Privacy Policy and Anti-Spam Policy
(b)Unsubscription - Each email communication marketing Mainguard Technologies services contains an "unsubscribe link".If Mainguard Technologies's web site visitors use the link to request that they be unsubscribed, its subscriber lists will automatically be adjusted to eliminate the prospect of sending unwanted email to such persons.Additionally, each person on its subscriber list has the option of unsubscribing through a web-based method provided on the Mainguard Technologies web site
(c)Purchased Mailing Lists - Mainguard Technologies does not purchase email lists for mass mailings.Mainguard Technologies only allows opt-in mailing lists.Purchased or inherited lists are by definition not opt-in. Similarly, email lists relating to particular subject matter and then used for an unrelated topic will not be used
4. Laws Restricting Spam
Laws vary from country to country.This Mainguard Technologies Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards.As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:
(a)Use of false headers or other false information to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender
(b)Unauthorized use of a third party's internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email
(c)Use of any false or misleading information in the subject line of the email
(d)Assisting any person in using the services of Mainguard Technologies for any of these previously mentioned activities
5. Questions to Ask Yourself
To help in establishing whether you are participating in activities constituting spam, ask yourself the following questions:
(a)Are you sending email to non-specific addresses, such as info@domain.com or sales@domain.com?
(b) Have you deliberately falsified your transmission path information or originating address?
(c) Are you sending email to mailing lists or distribution lists which then send indirectly to various other email addresses?
(d) Have you imported for use a purchased list of any type?
(e) Are you continuing to mail to anyone who has asked to be deleted from your mailing list?
(f) Does your email not provide a fully functioning link to unsubscribe?
(g) Does you email subject line contain false or misleading information?
(h) Have you used a third party's email address or domain name without the party's consent?
If you answer yes to any of these questions, you are likely involved in spam activities
6. Reporting Spam
If you believe that you have received spam from or through Mainguard Technologies's facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to your ISP.Please provide any other information that you believe may help in the investigation
7. False Spam Complaints
M ainguard Technologies supports the efforts of various organizations working to responsibly eliminate spam activities.However, if an individual has opted-in to receive email from Mainguard Technologies and then falsely or maliciously files a spam complaint against Mainguard Technologies, Mainguard Technologies will cooperate fully with the appropriate agencies to ban the complainant from use of anti-spam software and the Internet community
